Justice Delivery
Kerala

PUCAR

Public Collective for Avoidance and Resolution of Disputes

Transforming the dispute resolution experience by creating people-centric courts that are accessible, efficient, and equitable for every person

Why is it important?

Case backlog costs litigants over ₹80,000 crore annually

Case backlog costs litigants over ₹80,000 crore annually

Previous digitization-focused approaches did not focus on case pendency

Previous digitization-focused approaches did not focus on case pendency

Focusing on these high-volume, lower-complexity cases can address 11% of caseload

Focusing on these high-volume, lower-complexity cases can address 11% of caseload

Did you Know?

Cheque dishonour (NI Act S138) cases make up about 11% of total criminal courts pendency at lower court

India’s judicial system struggles with efficiency, burdened by over 5 crore pending cases, including 4.3 crore in lower courts alone. Clearing the backlog would take 300+ years.

Program Highlights

Launch of Open Network Courts vision

On August 16, 2024, the Kerala High Court launched the ON Courts vision in the presence of political, executive, judicial and ecosystem leadership.

1st model Open Network Court live

On November 20, 2024, the first ON Court went live, and the first case was filed and registered.

Winning the Nexus of Good Award

PUCAR's 24x7 ON Court initiative was honoured with the Nexus of Good Award in the Community Service category in 2025

Impact

Total time from filing to trial completion, reduced from 600 days baseline
139 days
Total time from filing to trial completion, reduced from 600 days baseline
Time between hearings, reduced from 60 days
14 days
Time between hearings, reduced from 60 days
Hearings occurring as scheduled
98%
Hearings occurring as scheduled
Reduction in manpower required to operate court effectively
80%
Reduction in manpower required to operate court effectively
Our Partners
The team worked with the High Court of Kerala.
The team worked with the High Court of Kerala.
Agami brought in the legal expertise & ecosystem-building ability to PUCAR.
Agami brought in the legal expertise & ecosystem-building ability to PUCAR.
XKDR brought in data analysis & research capability to PUCAR.
XKDR brought in data analysis & research capability to PUCAR.
BeeHyv helped PUCAR become a community-driven model.
BeeHyv helped PUCAR become a community-driven model.
ParallelHQ brought in strategic design capability to PUCAR.
ParallelHQ brought in strategic design capability to PUCAR.
E-Governments Foundation brought in technological backbone for PUCAR’s initiatives.
E-Governments Foundation brought in technological backbone for PUCAR’s initiatives.

Partner with us today!

Write to us at: outreach@samagragovernance.in